5.0 · 65 reviews
Soft, waterproof band in your line's colors, with a tap-ready chip. Made for every shift.
A medical ID for the people who answer the call
Built by current and former first responders. If you go down on a call, one tap shows your crew your health info and who to call.
- 63.6M
- EMS activations were logged nationwide in 2025
- 45
- firefighters died of heart attacks in 2025, the leading cause
- 85,730
- assaults on law enforcement officers were reported in 2024
- 30%
- of first responders develop behavioral health conditions like PTSD
Sources: NEMSIS 2025 Public-Release Dataset, NFPA Fatal Firefighter Injuries in the U.S. in 2025, FBI LEOKA 2024 Special Report (preliminary), and SAMHSA DTAC (2018).
The people who help everyone else need help too
Heart attacks, injuries and stress come with the job. When it's one of your own on the stretcher, the crew needs your history as fast as any patient's. NFPA's research team warns:
“Sudden cardiac death remains a critical concern among firefighters.”
What NIOSH found about EMS injuries
- More than 22,000 EMS workers visit emergency departments each year for work injuries.
- Lifting, awkward posture and overexertion injure about 6,000 EMS workers a year.
- Exposure to blood or respiratory secretions injures about 6,000 EMS workers a year.
- Violence and assaults injure about 2,000 EMS workers a year, as do vehicle incidents.
Source: NIOSH, "Emergency Medical Services Workers: How Employers Can Prevent Injuries and Exposures."
Everyone goes home at the end of the shift
That's why Hero Link was built. Here is what the job looks like by the numbers.
- 111 law enforcement officers died in the line of duty in 2025 What it means for youYour pinned alert and emergency contacts are one tap away for the crew working on you.
- 8.6 injuries per 100 full-time EMS workers, over 4x the rate for all workers What it means for youWaterproof, built tough and nothing to charge, it handles every shift.
- 155.4M emergency department visits in the U.S. in 2022 What it means for youYou know what it's like when a patient can't tell you anything. Hero Link fixes that for your patients and for you.
Sources: NEMSIS 2025 Public-Release Dataset · NFPA, Fatal Firefighter Injuries in 2025 (via NVFC) · FBI, LEOKA 2024 Special Report · SAMHSA DTAC, First Responders bulletin · NLEOMF, 2025 Officer Fatalities Report · NIOSH, Research Rounds (2017) · NIOSH, EMS Workers fact sheet · CDC, Emergency Department Visits
Build a profile for the job
Your free profile covers what responders need first. Verified active and retired service members get every PRO feature free, including service history.
Included free
Free medical profile
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Pinned alertPuts "Firefighter · allergic to penicillin" at the top of your profile.
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Medical historyYour conditions and past injuries.
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AllergiesMedicines, foods and anything else to avoid.
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Mental healthMental illness diagnoses, on your terms.
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Emergency contactsWho to call, and how they know you.
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Notify-contacts buttonAlerts your emergency contacts in one tap.
FREE for service members
Add the details with PRO
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MedicationsEvery prescription and dose.
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Devices & implantsPins, plates, stents and other implants.
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PhysiciansYour doctors and specialists.
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Mental health resourcesSupport when you need it.
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Documents & scansRecords and paperwork, password protected.
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Family managementCover your family from one account.
Pinned alert ideas
- “Firefighter. Allergic to penicillin. Please call my wife Lisa.”
- “Police officer. Type 1 diabetes. Insulin pump on my left side.”
- “Paramedic. Asthma. Inhaler in my go-bag.”
On you, on duty and off
Long shifts, bad weather and hard calls. Hero Link stays on through all of it, with nothing to charge.
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On patrol Under a glove or a sleeve, it stays on your wrist shift after shift.
Always on -
At the station and on the truck 100% waterproof and safe in heat and cold, with no battery to charge.
Waterproof -
On the rig Your partner already knows how to tap. Any NFC-enabled phone opens your profile.
Any phone -
Off duty Add your family with PRO, so the people you protect at home are covered too.
PRO family
Set it up once. Wear it every day
- 1Set up your free profileAdd your conditions, a pinned alert and your contacts in a few minutes.
- 2Wear it every dayWaterproof, with no batteries and nothing to charge.
- 3If someone taps itAny NFC-enabled phone opens the profile. No app needed.
- 4Update anytimeSomething changed? Edit the profile from your phone and it's live right away.
Wear your line. Carry your info
The Thin Line series is built for the people who answer the call. Every device links to the same free medical profile.
5.0 · 63 reviews
Honor the line you serve or support. Same waterproof band, chip and free profile.
5.0 · 7 reviews
Wallet-sized backup that links to the same profile. Ideal for drivers and caregivers.
Covering a parent, a partner, the whole house?
Bundle bracelets and cards for everyone you look after. Each person gets their own free profile.
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2-pack
$60$50Save $10 -
4-pack
$120$100Save $20 -
Bracelet + wallet cardWear one, carry one
$55$45Save $10
Choose your colors
Tap a color for each bracelet. Tap a bracelet to change it.
Public service and Hero Link, answered
Still unsure? Our team is made of people who've worked the calls.
Is PRO free for first responders?
Verified active and retired service members get every Hero Link® PRO feature at no cost, including service history on their profile. Verify your service.
Which Thin Line colors are there?
Blue Line, Red Line, White Line, Green Line, Gold Line, Silver Line and Rhythm Line. Every color links to the same free medical profile.
Can my department order in bulk?
Yes. Agencies can order in bulk and manage every device from one Org Portal, with custom colors and co-branding available. See bulk orders.
Can you train our department?
Yes. Our training shows your crews how to find and read a Hero Link on a call. See training.
Do responders need an app?
No. Any NFC-enabled smartphone can tap the bracelet to open the profile, with no app or account. See which phones work.
Will first responders know to look for my Hero Link?
Not always, and we want to be upfront about that. NFC medical IDs are still new to many first responders and hospitals, so we can't promise that every responder will notice or tap your Hero Link. To give yourself the best chance:
- Keep a Hero Link wallet card behind your driver's license, where people usually look for ID.
- Tell family, caregivers and coworkers that you wear or carry Hero Link.
- Set a clear pinned alert, so the most important thing shows first.
- Share our responder training with your local agencies.
Is the medical information private?
Profiles are HIPAA compliant and encrypted, and you decide what's on them. If a bracelet is lost, you can freeze it anytime from your account.
Ready to wear your info on every shift?
Built by current and former first responders and medical professionals.
Hero Link® shows the information you choose to add. It doesn't replace advice from your doctor or your agency's medical protocols.